Shipping & returns - product page

Shipping

We offer free shipping & returns on all orders over 100€ 

EXPRESS SHIPPING EU: 9.90 €
Delivered within 3-5 business days with UPS.

EXPRESS SHIPPING OUTSIDE EU: 19.90 €
Delivered within 5-7 business days with UPS.

Taxes & Duites

If you order from Europe and you are yourself based within the EU, the relevant VAT is included in the product price. For deliveries outside of the EU, additional taxes and duties might be applicable. You will have to pay the applicable taxes and duties to release the package from customs. In most cases, the package will be delivered to your door and you will have to settle the due amount at delivery. In some instances, you might have to go to the customs office to release your package.

Returns

Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included. Please use the same bag as your order came in. If you wish to return an on-demand item within EU, please use the provided UPS return slip included in the package. You can drop off the parcel at a UPS access point or call for a pick-up. Remember to save your proof of postage receipt.

If you wish to return an on-demand item outside of EU, please contact our customer service at customerservice@aeryne.com

Read more about our shipping & return policy here